#CPGRAMS Update – 27th March, 2026 Empowering citizens through effective grievance redressal! On 27th March, 2026, a total of 10,922 grievances were resolved across Central Ministries/Departments and States/UTs on the #CPGRAMS portal Central Ministries/Departments: 8,999 th the Ministry of Labour and Employment leading at 1,517 Appeals: 1,970 disposed of, with the Ministry of Labour and Employment disposing of the most (674) States/UTs: 1,923 grievances resolved, led by Uttar Pradesh with 455 disposals #CPGRAMS #GoodGovernance #GrievanceRedressal #CitizenFirst #DigitalIndia #PublicService

Days 6 from @dgftindia pending from 09-07-2025 which is a violation of the citizens charter of DGFT AND CUSTOMS @cbic_india So if the department does not want to do business pls make a letter to close businesses @mygovindia @PMOIndia #EoDB #cpgrams #CUSTOMS #CITIZENCHARTER

@DARPG_GoI @narendramodi @PMOIndia @DrJitendraSingh @MIB_India @PIB_India @DDNewslive @airnewsalerts @mygovindia CPGRAMS me “disposed” ka matlab aksar sirf reply hota hai, resolution nahi. System logon ke liye kaam kare — sirf files close karne ke liye nahi. Workers aur common citizens deserve: clear answers, fair treatment aur real justice. #CPGRAMS #Accountability #WorkersRights

CPGRAMS me “disposed” ka matlab aksar sirf reply hota hai, resolution nahi. System logon ke liye kaam kare — sirf files close karne ke liye nahi. Workers aur common citizens deserve: clear answers, fair treatment aur real justice. #CPGRAMS #WorkersRights @DARPG_GoI @PMOIndia

DARPG organised a monthly review meeting of #CPGRAMS with more than 25 Nodal Public Grievance Officers of States/Uts and ATIs. • AS, DARPG stressed the need to reduce pendency and ensure timely, quality disposal of grievances, while highlighting concerns over the increasing n Maharashtra and Uttar Pradesh. • States/UTs were advised to share #Sevottam Grant requirements before FY closure • Urgent need for corrective action to improve overall CPGRAMS performance #CPGRAMSUpdate #CitizenFirst #GrievanceRedressal #GoodGovernance #SevottamScheme

DARPG, organised the monthly review meeting of the #CPGRAMS with the 70+ Nodal Grievance Redressal Officers of Central Ministries and Departments. ➡️The Additional Secretary, DARPG laid emphasis on reducing pendency of grievances, while simultaneously ensuring quality disposal. te GRAI framework was discussed, highlighting rationalised indicators, mandatory Action Taken Reports (ATRs), improved grievance categorisation, and the importance of citizen feedback. ➡️The NextGen CPGRAMS Utility was presented, wherein Ministries/Departments were guided on the process of furnishing information across various parameters in the tool, with emphasis on ensuring accuracy and completeness of the data submitted. #CPGRAMSUpdate #CitizenFirst #GrievanceRedressal #GoodGovernance

@DARPG_GoI @narendramodi @PMOIndia @DrJitendraSingh @MIB_India @PIB_India @DDNewslive @airnewsalerts @mygovindia Good to see #CPGRAMS resolving grievances & restoring ration supply 👏 Builds trust in governance 🇮🇳 Kondapuram villagers still await fair action on SC Gramakantam & burial ground land issues Hope district administration reviews ground realities as field inputs may be misleading

⚠️ While #CPGRAMS highlights thousands of grievances resolved, our case is still pending. 15 months & 13+ PGRS grievances on encroachment of vacant SC Gramakantam land meant for public use & healthcare yet no concrete action. @collectormanyam @AndhraPradeshCM @APDeputyCMO 1/2

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. Ration Supply After One and a Half Months of Denial Restored #SuccessStory #CitizenFirst #PublicGrievances #Sushasan#SmartGovernance #GoodGovernance

Top 5 States/UTs with lowest average closing time (in days) from 1st February to 28th February, 2026. For more information, kindly refer to the attached link: pib.gov.in/PressReleasePa… #CPGRAMS #GoodGovernance #PublicService #GrievanceRedressal

Top 5 Ministries/Departments with lowest average closing time (where Grievances Disposed > 100) from 1st February to 28th February, 2026. For more information, kindly refer to the attached link: pib.gov.in/PressReleasePa… #CPGRAMS #GoodGovernance #PublicService #GrievanceRedressal

#CPGRAMS Update – 26th March, 2026 Empowering citizens through effective grievance redressal! On 26th March, 2026, a total of 4,796 grievances were resolved across Central Ministries/Departments and States/UTs on the #CPGRAMS portal Central Ministries/Departments: 3,192 th the Ministry of Labour and Employment leading at 798 Appeals: 239 disposed of, with the Department of Telecommunications disposing of the most (70) States/UTs: 1,604 grievances resolved, led by Uttar Pradesh with 485 disposals #CPGRAMS #GoodGovernance #GrievanceRedressal #CitizenFirst #DigitalIndia #PublicService

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. Airtel Fiber Activation Dispute Promptly Resolved #SuccessStory #CitizenFirst #PublicGrievances #Sushasan #SmartGovernance#GoodGovernance

Despite all the advances in @_DigitalIndia, Secretaries to the Government of India haven't got a Digital Console to send their critical communiques to State Chief Secretaries through the same. A Digital Communications Console like @DARPG_GoI #CPGRAMS is needed. @NITIAayog

Clearification pending from 09-07-25 from @dgftindia pls take in as a grievance by @DARPG_GoI @PMOIndia #CPGRAMS #DGFT #CBIC #EoDB #PMOINDIA

Days 5 from @dgftindia pending from 09-07-2025 which is a violation of the citizens charter of DGFT AND CUSTOMS @cbic_india So if the department does not want to do business pls make a letter to close businesses @mygovindia @PMOIndia #EoDB #cpgrams #CUSTOMS #CITIZENCHARTER

#CPGRAMS Update – 25th March, 2026 Empowering citizens through effective grievance redressal! On 25th March, 2026, a total of 12,313 grievances were resolved across Central Ministries/Departments and States/UTs on the #CPGRAMS portal Central Ministries/Departments: 9,324 th the Ministry of Labour and Employment leading at 1,566 Appeals: 2,770 disposed of, with the Ministry of Labour and Employment disposing of the most (561) States/UTs: 2,989 grievances resolved, led by Uttar Pradesh with 1,281 disposals #CPGRAMS #GoodGovernance #GrievanceRedressal #CitizenFirst #DigitalIndia #PublicService

How long should a family suffer due to administrative delays? Requesting urgent intervention 🙏 #CPGRAMS #Grievance #JusticeDelayed #AnukampaNiyukti #India #AdministrativeReforms #HelpNeeded #GovtOfIndia

Under the Sevottam Scheme of DARPG, in FY 2025-26 (till 31st February, 2025), 264 training courses have been completed, in which 8466 officers have been trained. For more information, kindly refer to the attached link: pib.gov.in/PressReleasePa… #CPGRAMS #GoodGovernance #PublicService#GrievanceRedressal #Sevottam