Worst customer support and sheer unprofessionalism from @Niva_Bupa.
Multiple escalations and still only template replies & no clear explanation.
Is this how medical emergencies are handled? @irdainsurance#ClaimIssue#HealthInsurance
@Niva_Bupa@Sanddugg@NivaBupa Cashless claim wrongly denied citing pre-existing condition. This is a fresh infection after policy porting. Kindly review Request ID 1371874 and approve urgently. #HealthInsurance#ClaimIssue
@Niva_Bupa@NivaBupa Cashless claim wrongly denied citing pre-existing condition. This is a fresh infection after policy porting. Kindly review Request ID 1371874 and approve urgently. #HealthInsurance#ClaimIssue
@ICICILombard I’m very disappointed with the rejection of my claim (Claim No: 110100972191-1). Despite submitting all required documents, my claim was denied without clear justification. Requesting an immediate review and clarification. #CustomerService#ClaimIssue
Worst health insurance epxperence with @Niva_Bupa.
No proper customer support, zero responsibility, and pathetic claim settlement process.
Policyholders are being harassed instead of being supported in medical emergencies.
Highly disappointed. #HealthInsurance#ClaimIssue
@StarHealthIns Claim No. 1319771. All documents were already submitted online in PDF, yet we’re being asked to submit original hard copies at the branch.
Why is this mandatory in a digital process?
What about original document safety? Please resolve urgently. #ClaimIssue
@StarHealthIns
Excessive & unjustified deductions in my health claim. ₹8,764 disallowed without item-wise policy reference. No balance bill from hospital, still rejected. Even figures don’t match in settlement letter. Request urgent review #ClaimIssue#UnfairDeduction
@TATAAIGIndia@TataAIG Help! I've submitted a reimbursement claim (4000547463B) for B/L OA KNEE, but my claim was wrongly disallowed by INR 31738.00 despite providing doctor prescriptions, Pharmacy Bills. Please review & rectify ASAP! #TataAIG#HealthInsurance#ClaimIssue
@StarHealthIns
Very disappointed. My claim has wrong deductions even after repeated follow-ups and complaints. Incorrect justification provided. Please intervene and resolve urgently.
Claim No: CIR/2026/171115/1322196
#ClaimIssue#StarHealth#ConsumerRights