#SPARSHFailsVeterans Day 110:
OPEN LETTER TO SH RAJESH KUMAR SINGH, DEFENCE SECRETARY 🌟
🇮🇳 Sir, As a voice for some of 3.2 million trapped Ex-Servicemen pensioners, I humbly appeal for your urgent intervention in the SPARSH crisis. Launched on 24 Feb 25, o
ur #SPARSHFailsVeter campaign (31,362 views, 132 RTs
x.com/RajKuma3515260…amZ
fights for 70–80% JCOs/ORs, including widows, betrayed by a flawed system. With respect, the gravity of this issue demands your priority action.
📢 THE CATASTROPHIC FAILURE OF SPARSH:
- Flawed Data Migration: The Defence Accounts Department (DAD) transferred data using outdated legacy Pension Payment Orders (PPOs) from 1976–2016, ignoring 2017 ePPOs issued post-7th CPC. This created 50% blank/wrong data for 3.2 million pensioners.
- Rushed Rollout: Without testing on a small group or stabilizing the system, DAD migrated data at “supersonic speed,” bypassing due diligence.
- Burden on Veterans: Instead of updating data themselves—holding PPOs, Corr PPOs & LPC cum Data Sheets—PCDA Pensions forced this task on aged, less-educated, non-tech-savvy pensioners (70–80% JCOs/ORs in villages/small towns), majority unable to comply.
- Silly Mistakes: Errors abound—names misspelled, ranks/QS wrong, DOBs as 01/01/3031, spouses marked dead/alive incorrectly, handicapped children’s details (physical/mental) swapped, disability/gallantry pensions omitted, and age-related revisions (80/85 years) ignored.
- Grievance Fiasco: Once pensioners lodged complaints, PCDA (P) closed them without resolution, leaving issues unaddressed.
- Indifference: Neither PCDA (P) nor Service HQs have assessed the onground reality or taken remedial steps, signaling a total systemic collapse.
💔 OUR STRUGGLE AND DISRESPECT:
- Campaign Lau
nch: #SPARSHFailsVeterans began 24 Feb 25, wi
change.orgL8kzk petition, 5151+ signatur
c.org/ZNH8WhK5VcMce1o
seeking justice.
- Outreach Efforts: Emails, PMOPG & CPGRAM complaints were sent to Hon’ble PM @narendramodi & RM @rajnathsingh, but CGDA intentionally misrouted them, closing cases without forwarding to their offices.
- RTI Roadblocks: Filed RTIs faced evasive replies with CIC complaints pending mid-2026.
- Media Spotlight:
Moneycontrol - 15 Jul
moneycontrol.com/news/india/arm…d5kpZ
and Indian Express - 27 Jul
indianexpress.com/article/cities…1rdol
exposed the crisis, yet no action followed.
- Open Letters Ignored: Emails & X post
s to #CDS Gen Anil Chau
han, #COAS Gen Upendra Dwiv
edi, #CNS Adm Dinesh K Tripa
thi, #CAS Air Chief Marshal AP Si
ngh, #CGDA Sh Vishvajit Sahay & TCS leaders (Mr K KrithivasanMr K Krithivasan CEO, Mr Mr Manoj IndulkarManoj Indulkar Operational Head Business India, Mr Tej Paul BhatlaMr Tej Paul Bhatla Sr VP & Business Head Govt India) received no response.
- Broken Promise: On Veterans Day 14 Jan
25, #CAS Air Chief Marshal AP Singh assured veterans at Manekshaw Auditorium, “We know the SPARSH problems & action is being taken… approach us, not public platforms” (Wa
t.co/m9FElr1BV2r1BV2).
TenTen months later, silence persists.
months later, silence persists.
😞 A FEELING OF BETRAYAL:
We, who guarded India’s borders, feel disrespected. CGDA’s focus on covering blunders—e.g., awarding PCDA (P) for “excellence” despite failures—over remedial action deepens our plight. This is not the honor we earned.
✨ DEMAND FOR JUSTICE:
- CAG Audit: Conduct an Efficiency-cum-Performance Audit to uncover the crisis’s full extent, enabling informed remedies. Efficiency-cum-Performance Audit to uncover the crisis’s full extent, enabling informed remedies.
- Data Correction: Direct PCDA (P) to update blank/wrong data using their records, relieving ESM pensioners & overburdened Record Offices from this harassment.
📧 Email Sent: This Open letter is already emailed today (attached)
🙏 Sir, r, as Head of the Department of Defence, we look to you for resolution. Our sacrifices deserve dignity, not despair. Please act s Head of the Department of Defence, we look to you for resolution. Our sacrifices deserve dignity, not despair. Please act swiftly.
@SpokespersonMoD @HQ_IDS_India @DefenceAccounts @tpbhatla @TCS
@adgpi @indiannavy @IAF_MCC
@ViriatoFern @CaptBrijesh
@IndianExpress @grewal_sharma
@moneycontrolcom @nalinmehta
@thetribunechd @ajaynewsman
@RDXThinksThat @ragarwal @ColTekpal